SHIPPING & RETURNS
Shipping & Processing
All items are made to order and shipped directly from our trusted production partner.
Processing Time
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2–5 business days
(Each item is custom-made just for you)
Shipping Time (U.S.)
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Standard Shipping: 3–7 business days
Estimated Delivery Time
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5–12 business days total (processing + shipping)
Tracking Information
Once your order ships, you will receive a tracking number via email.
Shipping Notes
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Shipping times may vary during holidays or high-volume periods
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We are not responsible for shipping delays caused by carriers
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Please ensure your shipping address is correct at checkout
Custom & Handmade Orders
Some custom or handmade items may require additional processing time:
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5–10 business days processing
Return & Exchange Information
Returns & Exchanges
At Devine Cups & More, every item is made to order with care. Because of the custom nature of our products, we do not accept returns or exchanges for:
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Change of mind
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Incorrect item selected
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Incorrect shipping address provided at checkout
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Digital Downloads: No refunds once files are accessed or downloaded.
We encourage all customers to review their order details carefully before placing an order.
Damaged, Defective, or Incorrect Items
We stand behind the quality of our products 💕
If your order arrives:
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Damaged
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Defective
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Incorrect
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Please contact us within 3 days of delivery.
📧 Email: support@devinecupsnmore.com
Please include:
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Your order number
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Clear photos showing the issue
Once reviewed, we will gladly provide:
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A replacement OR
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A full refund (if replacement is not available)
Important Notes
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Items must be unused and in original condition
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Claims submitted after 3 days may not be eligible
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We do not require returns for damaged items (in most cases)
Order Cancellations
Orders may be canceled within 2 hours of purchase.
After this time, your order may already be in production and cannot be canceled.